top of page


How do I file a claim?

File a claim 24 hours a day, seven days a week.

Log onto your personal NCA Wealthcare Portal, or use our free mobile app!

Or, feel free to download a claim form and submit to us via fax or mail.


Download a claim form

NCA Wealthcare Portal How-To


Signing up for your NCA Wealthcare Portal is easy! Take a look at our step-by-step guide to register now!

NCA Wealthcare Portal


Log in to see your account balance, claim activity, eligible expenses and much more!

mobile app home image.png
nca myflex.png
new dash.png

Submit a claim online or complete a Claim Form

•Include copies of your itemized receipt or Explanation of Benefits (EOB) that shows:

-Date expense was incurred

-Amount of expense

-Description of the service or item you bought

•Review your documentation and your reimbursement form
for completeness

•Be sure to sign and date your form

Please note: cancelled checks are not acceptable.

At NCA Wealthcare Portal you can:

  • View account balances and upcoming payments

  • Receive notices of claim rejections

  • Sign up to use our mobile app

  • Manage your personal information

Mail paper claims to:
North Coast Administrators, Inc.

24700 Center Ridge Road, Suite 260

Westlake, OH 44145

Fax to:


Send questions to:

Success! Message received.

>> Give us a call, and we’ll be there to lend a hand <<

bottom of page