How do I file a claim?

File a claim 24 hours a day, seven days a week.

Log onto your personal NCA Wealthcare Portal, or use our free *NEW* mobile app!

Or, feel free to download a claim form and submit to us via fax or mail.

Download a claim form

*NEW* NCA Wealthcare Portal How-To


Signing up for your NCA Wealthcare Portal is easy! Take a look at our step-by-step guide to register now!

*NEW* NCA Wealthcare Portal


Log in to see your account balance, claim activity, eligible expenses and much more!

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Submit a claim online or complete a Claim Form

•Include copies of your itemized receipt or Explanation of Benefits (EOB) that shows:

-Date expense was incurred

-Amount of expense

-Description of the service or item you bought

•Review your documentation and your reimbursement form
for completeness

•Be sure to sign and date your form

Please note: cancelled checks are not acceptable.

At NCA Wealthcare Portal you can:

  • View account balances and upcoming payments

  • Receive notices of claim rejections

  • Sign up to use our mobile app

  • Manage your personal information

Mail paper claims to:
North Coast Administrators, Inc.

24700 Center Ridge Road, Suite 260

Westlake, OH 44145

Fax to:


Send questions to:

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